Honestly, it's been a while were I do not have any negative feedback. Right from the start, the receptionist was so friendly and outgoing. I had forgotten a document to bring, she just told me not to worry about it and to get it emailed or to bring it in at the next visit. Our waiting time was null; we barely had time to sit down and start feeling out the paperwork when the nurse called us in. After she took us back and took all the vitals, explained everything and asked us if we had any questions or concern, she left and got the doc. Dr. Fleck introduced himself and continued to see what the reason is that we are there for. After he assest it, he gave us two possible options and the pros and cons of them. The procedure didn't even take five min, that's how it seemed and after he was done, he explained to us everything that needs to be done. We schedule a follow-up and left.
I would highly recommend this practice.